Returns & Exchanges
At Mito Red Light, we want you to be completely satisfied with your purchase. If your new fashion piece doesn't fit or meet your expectations, you may return or exchange it within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare Your Package
Securely pack your items in their original packaging with all tags attached to ensure they remain in pristine condition during transit.
Attach Shipping Label
Download and print your prepaid shipping label from the portal, then affix it to the outside of your package over any old labels.
Drop Off and Track
Take your package to the nearest authorized carrier location and keep your tracking receipt; we will process your refund or exchange once received.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing